Frequently Asked Questions

Bay Area/Central Valley:

Cash, Paytender ($4.99 fee), and Credit Card are offered throughout.

Sacramento:

Cash and Handheld ATM machines are offered.

Due to prop 64, the recreational using adult can purchase 28.5 grams of flower and 8 grams of concentrate per day. This does NOT apply to MMIC cardholders as they can purchase more.

Our average delivery time is 45 to 90 minutes. If a driver is running late they will text you an update with their estimated delivery time.

Yes, here at Smoakland we not only appreciate but truly value our veterans and the sacrifices they've made! This is why we have one of the most competitive and generous veterans discounts in the industry. Verify your Military ID or DD214 with us to qualify.

Yes, once you create an account at Smoakland.com and become a verified member you are able to collect points with every purchase. You can also start referring your friends and both of you will receive $10 off your next order! 

Login into your Smoakland.com account. Click on your name in the top right corner to get the drop down menu. Click "Refer a Friend". Text or email the link found here to give your friends $25 off their first delivery, and you'll get $25 once they complete their order. 

For more information, visit: https://smoakland.com/referral

Yes, the drivers keep 100% of all tips,  We also have all of our drivers on W-4s and can receive benefits.  We respect our drivers and they are the heart of our business.

All of our products are produced, sourced, and farmed locally. We support our neighbors and always do our best to buy from all of them.

We have been a part of the Bay Area cannabis community since 2018.  With our roots in Oakland, we are always looking to expand throughout California and hopefully the rest of the USA!

Please check us out on Yelp, Google, and Weedmaps!  We are also working on getting more reviews, photos, and better product descriptions everyday.

Our Smoakland Organix are premium sungrown flowers, commonly known as outdoor flowers. Our Organix are sourced from Northern and Southern regions of California. Our latest strains come from Yolo, Humboldt, Trinity, and Santa Barbara Counties. These areas are known to have some of the richest soil in the state. Smoakland Exotix are premium top shelf flowers. Each strain is grown in a more controlled environment and harvested at its peak to yield the highest potency and quality of our flower.

Please reach out to customer service via our live chat.

You can order cannabis delivery from Smoakland on our website.

Medical patients must be 18 and have a valid, state-issued photo ID such as a driver's license or a passport, as well as their original, stamped doctor's recommendation.

Recreational consumers must be 21 and have a valid, state-issued photo ID such as a driver’s license or a passport.

All orders over $75 are free. There is a $5 delivery fee for orders under that threshold.

Smoakland delivers most orders in an hour or less. You can also schedule a delivery time.

No. Smoakland delivers recreational cannabis to users 21 and over with a valid, state-issued photo ID.

It’s really up to you, but if you’re happy with the service, tip the driver the same way you would a server or bartender that provided good service.

Medical patients must be 18 and have a valid, state-issued photo ID such as a driver's license or a passport, as well as their original, stamped doctor's recommendation.

Recreational consumers must be 21 and have a valid, state-issued photo ID such as a driver’s license or a passport.

We accept Cash and Debit.

Just the standard restrictions on quantity mandated by the state. Adult-use consumers can purchase up to 28.5 grams of flower or 8 grams of cannabis concentrate. Medical marijuana patients can purchase 8 ounces of medical cannabis per day.

To cancel or modify an order, please locate the "Contact Us" or Customer Support Chat icon to connect with our friendly agents, who will promptly assist you.

Smoakland has deals and discounts for days. Check out our deals page for all the deets!

Yes, and you need to present your state-issued photo ID. Medical Patients will also need to present their original, stamped recommendation.

Adult-use consumers can purchase up to 28.5 grams of flower or 8 grams of cannabis concentrate. Medical marijuana patients can purchase 8 ounces of medical cannabis per day.

Always place your order with Smoakland to get the best shopping experience and deals.

Oakland, Alameda, Piedmont, San Leadro, San Lorenzo, Castro Valley, Emeryville, Berkeley, Richmond, Albany, El Cerrito, San Pablo, El Sobrante, Pinole, Hercules, Concord, Martinez, Clayton, Pleasant Hill, Walnut Creek, Layfayette, Orinda, Moraga, Pacheco, San Ramon, Pleasanton, Danville, Dublin, Livermore, Alamo, Mt. Diablo, Palo Alto, Mountain View, Redwood City, Menlo Park, San Mateo, Sunnyvale, Santa Clara, San Bruno, Daly City, San Carlos, Burlingame, Belmont, Foster City, Millbrae, San Burno, San Francisco and Sacramento.

Smoakland does not take any returns or exchanges. All sales are final with the exception of malfunctioning hardware or incorrect product delivery. If a product is malfunctioning we have a 72-hour exchange policy.

Please contact our Customer Support team if you have received a faulty product or an incorrect delivery and we will assist you.

No. For the safety of Smoakland drivers, they do not provide change. Any extra cash received by the drivers will be considered as drivers tips.

Smoakland is open 7 days a week from 7 AM - 10 PM.

No. Delivery and retail cannabis taxes are the same.

Kindly watch the video provided below for a detailed, step-by-step guide on placing your order at smoakland.com.